Welcome to our new site! Keep a look out for new and exciting offers here at our award winning spa!
Product ID: Facials19
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Your vouchers will be delivered to you in a PDF format via email for you to print out at home. Alternatively you can forward the PDF on to the intended recipient and to save on print they can bring it into the spa and present it to us on their smart phone or tablet. We do this to considerably reduce environmental impact.
If you would like a more personal approach please call us at the spa during our open hours on 01778440511 and we can take payment over the phone and send your gift voucher on to either you or the intended recipient all gift wrapped and looking pretty!
When purchasing online should you not be 100% happy with your purchase, you will need to notify us within 30 days we will then void the purchased voucher and issue a full refund less a 5% administration charge for costs incurred. You can do this by calling us on 01778440511 or emailing firstname.lastname@example.org. Should the sale only reach the "Checkout" stage of the order process this means that the voucher will not have been purchased according to our records, this in turn will result in the voucher PDF not being produced and emailed out as the automatic system has not picked up on the sale. Should this happen The Grange Spa will not issue the voucher unless proof of purchase can be provided. Proof of purchase must be given before the new voucher can be dispatched. Once proof of purchase is provided we will issue the voucher and send as a PDF via email unless a postal method has been otherwise agreed.