How to Spa

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How to Spa

We want your visit to The Grange Spa to be totally stress free and so we ask that you always allow enough time for your experience and that you arrive 15mins prior to your appointment time so that we can record your current spa needs and details and this also gives you time to unwind with refreshments on arrival.

What to bring

We will supply you with a comfy, fluffy robe but if you would feel more comfortable clothed you are more than welcome to wear lounge wear, gym or any comfy clothing that makes you feel relaxed.

Please bring indoor footwear - either sandals, flip flops or slippers - and trainers if you intend to use the gym.

When making a reservation, full payment will be required by credit or debit card. If you have gift vouchers we will need the code number on booking. If the voucher cannot be produced alternative payment will be obligatory.

We advise you not to bring your jewellery or valuables as we cannot take liability for their loss or damage.

We are a mobile-free zone so please turn off your mobile phone before you arrive - it will make for a more relaxing visit for yourself and our other guests.

No smoking in buildings, garden or car park.

Minimum age 16.


Booking and Cancellation policy

When making a reservation, full payment will be required by credit or debit card. If you have gift vouchers we will need the code number on booking. If the voucher cannot be produced alternative payment will be obligatory.

Please book all of your treatments when making your reservation as we cannot guarantee availability of treatments on your arrival.

If you should need to cancel your visit we will need a minimum of 14 days' notice prior to your arrival date to be able to issue a refund. A 10% charge will be deducted from your refund amount to cover costs inured to us for processing the payment & refund. If you cancel within the 14 days, your money will be stored on your account for use at a later date, but must be used within 2 months.


Medical advice

If you have any medical conditions, cancer, are pregnant or breast feeding have any allergies or infections please make the receptionist aware prior to making your booking as certain conditions may affect your treatment options. Any persons suffering from cancer, heart conditions, high/low blood pressure, arthritis, rheumatism, diabetes, allergies, epilepsy or any disabilities, please consult your doctor as it may be exacerbated by your Spa experience.